Returns, Exchanges & Cancellations
Due to safety considerations for ammunition and firearms SlapShot USA LLC does not accept any returns. Once shipped all ammunition and firearm sales through SlapShot USA LLC are considered final – if any order has not yet been shipped, there will be a 10% restocking fee for cancellations.
THIS IS VERY IMPORTANT! Please take your time to inspect all firearms thoroughly before proceeding with your transfer. Once a new firearm is transferred to you it is considered used, even if it is unfired. TRANSFERRED FIREARMS CANNOT BE RETURNED. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect after the transfer, it is best to return the firearm directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. We can certainly assist you through this process. SlapShot USA will accept returns on firearms that have not been transferred but a 10% restocking fee plus any shipping charges will apply. SlapShot USA does not reimburse FFL transfer fees on returned items. In some cases, a gift card/store credit will be issued for the refund. Refunds or store credits are not issued on item(s) until they are returned and inspected.
SlapShot USA LLC does not accept returns under any circumstance other than in the case of defective merchandise. Any and all returns that fall under these conditions are subject to manufacturer approval on a case by case basis. All sales are final and made without explicit or implied warranty or merchantability. Defective items not manufactured by SlapShot USA LLC are not warranted by SlapShot USA LLC.
DEFECTIVE PRODUCT RETURNS
Returns are only accepted on merchandise found defective immediately upon receipt. Accessory items that have been opened from the manufacturer packaging cannot be returned. SlapShot USA will not accept returns on items that have been installed or mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues after installation. Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers and/or Users are responsible for return shipping. Returned orders will be subject to a 10% restocking fee if unopened and 25% restocking fee if opened. In some cases, a gift card/store credit will be issued for refund. Refunds or store credits are not issued on item(s) until they are returned and inspected.
We invest money and time to prepare every order that is placed on our website, even before the order ships. After you have placed your order online, over the phone, or through our online shooting store you will be charged a 10% Cancellation fee on the order total if you decide to cancel it. If an order has already been packaged and prepared for shipment or has shipped, then you will be charged a 25% cancellation fee on the order total if you decide to cancel it as well as any shipping charges. By placing an order online, over the phone, or through our shooting store online store you agree to pay the cancellation fee plus forfeit any shipping and handling charges if you choose to cancel your existing processed order. If you choose to cancel an item or order that includes a product that you backordered or is a pre-order / special order, you agree to pay a 25% cancellation fee. We would like to apologize for having to implement these charges, but our business is not set up to change orders easily and most times we are dealing in firearms not general merchandise.
CREDIT / DEBIT CARD CHARGEBACKS
Customers and/or Users of this website agree that the following fees will be accessed on All Credit Card Chargebacks (or any other charge to us in any other form):
- Customers and/or Users of this website agree to pay $25.00 per Filed Chargeback.
- Customers and/or Users of this website agree to pay an Administrative Fee of $100.00 (or the maximum amount allowed by law if less than $100.00) per Filed Chargeback.
- Customers and/or Users of this website agree to pay for Original Chargeback Amount, All applicable fees, All collection recovery costs, All incidental costs (including Travel, Hotel and Meals), and All Attorney Fees involved in collecting any monies owed to SlapShot USA LLC.
- Customers and/or Users of this website agree to pay our Collection Agent (Collection Agent we assign), any and all monies owed SlapSHot USA LLC including a fee of 30% of the total owed to SlapShot USA LLC on accounts less than 1 year old. A fee of 40% of the total owed will be charged in addition to the amount owed to SlapShot USA LLC on accounts over 1 year old.
SlapShot USA will notify local authorities of any attempt to unlawfully obtain firearms or ammunition. Persons belonging to organizations promoting unlawful activity will be disqualified and prevented from ordering or subscribing at a future time. SlapShot USA security protocols involve periodic checks of social media of customers exhibiting suspicious conduct.